Fed DigiTrade

Fed DigiTrade- your digital gateway to smarter trade finance

Fed DigiTrade is designed to simplify, accelerate, and enhance the Trade Finance journey for businesses. Through a secure, integrated interface, importers, exporters, and corporate customers can conveniently initiate, manage, and monitor trade finance transactions with complete transparency.

By digitizing key processes and providing real-time transaction visibility, Fed DigiTrade delivers a seamless experience across the trade finance lifecycle, empowering businesses with enhanced control, convenience, and operational efficiency, anytime and from anywhere.

Features

The platform offers a comprehensive range of trade finance features:

Intuitive Trade Finance Dashboard

Gain complete visibility into your trade finance operations through an intuitive dashboard that helps you monitor transaction status, product-wise insights, pending actions, completed requests, outstanding transactions, and regulatory requirements from a single interface.

Trade and Non-Trade Outward Remittances

Initiate and manage trade and non-trade outward remittances through a streamlined digital workflow. Submit applicable declarations and regulatory forms online and access transaction advices and SWIFT copies digitally.

EDPMS & IDPMS Dashboard

Gain enhanced visibility into export and import regulatory pendencies through dedicated EDPMS and IDPMS dashboards. View outstanding and overdue Shipping Bills and Bills of Entry, monitor their status, and take timely action on applicable regulatory requirements.

Online Regulatory Declarations

Submit regulatory and statutory declarations online, including Form A1, Form A2, FEMA declarations, and other applicable documentation, ensuring faster processing and compliance.

Paperless Banking Experience

Reduce dependency on physical documentation with a fully digital trade finance workflow, enabling greater convenience, faster processing, and improved operational efficiency.

Import and Export Bill Management

Manage EDPMS/IDPMS regularization, Import Bill acceptance, Import Bill Payment, and BOE settlement through streamlined digital workflows.

Action-Oriented Transaction Tracking

Stay updated with a consolidated view of pending actions, completed transactions, outstanding entries, compliance requirements, and transaction milestones, helping ensure timely execution.

Bulk Upload Capability

Easily manage high-volume transaction requirements through bulk upload functionality, enabling efficient processing of remittances, EDPMS, IDPMS, and related trade transactions.

Enterprise-Grade Security

Operate with confidence through robust security controls, secure access protocols, and multi-factor authentication designed to protect business-critical information and transactions.

Enhanced Operational Efficiency

Automate and simplify routine trade finance processes, reduce manual intervention, and improve turnaround times, allowing businesses to focus on growth and expansion.

Get Support

Customer support number: 0484 6677400

Customer support email id: digitradesupport@federal.bank.in

Terms & Conditions

Please click here for Terms & Conditions.

FAQs

Frequently Asked Questions (FAQs)

What is Fed DigiTrade Platform?

Fed DigiTrade is Federal Bank’s Trade Finance Customer Portal that enables customers to initiate, track, approve, and manage their trade finance transactions online. The portal provides a single point of access for various trade-related services.

Who can use the Trade Finance Customer Portal?

The portal is available to Federal Bank corporate customers who have registered for Trade Finance services and have been provided with the necessary user credentials and access rights.

To avail Federal Bank’s Trade Online services, customers may contact their Relationship Manager or nearest Federal Bank branch. You can also reach out to us at digitradesupport@federal.bank.in.

What are the benefits of using the portal?

Key benefits include:

  • 24x7 access to trade finance services
  • Reduced paperwork and faster processing
  • Real-time transaction status tracking
  • Online submission of trade requests
  • Availability of SWIFT copies and debit advices
  • Secure document upload and download
  • Transaction alerts and notifications
  • Access to historical transaction records

Is there any charge for using the portal?

Portal access is provided free of charge. However, normal charges applicable to trade finance transactions, as prescribed by the Bank from time to time, will continue to apply.

Are physical documents required for trade transactions through the digital platform?

Most transactions can be carried out digitally through the Trade Online platform without submitting physical documents at the branch.

How do I register for the Trade Finance Customer Portal?

Customers may contact their Relationship Manager or nearest Federal Bank branch to request portal registration. Upon successful onboarding, user credentials and activation instructions will be provided.

You can also reach out to us at digitradesupport@federal.bank.in.

Can multiple users be created for my organization?

Yes. Organizations may create multiple users with different roles and permissions, subject to the authorization structure in the company’s Board Resolution (BR) and acceptance by the Bank.

Can different approval levels be configured?

Yes. The portal supports maker-checker-authorizer workflows and multi-level transaction approvals based on the company’s BR.

How do I activate my account?

After registration, your user credentials, login instructions, and first-time password will be sent to your registered email address. Users must complete the activation process and set a new password upon first login.

How do I log in to the Fed DigiTrade portal?

Access the Fed DigiTrade portal through the Federal Bank website and enter your login credentials: Corporate ID, User ID, and password. You will receive an OTP on your registered mobile number and email ID. Enter the OTP to log in securely.

What should I do if I forget my password?

Use the "Forgot Password" option available on the login page. Enter your Corporate ID and User ID. You will receive an OTP on your registered email ID and mobile number, which can be used to reset your password.

What happens if my account is locked?

For security reasons, accounts may get locked after three unsuccessful login attempts. Customers may unlock their account through the "Unlock User ID" option on the login page or contact the Bank for assistance.

How can I protect my account?

Customers are advised to:

  • Keep login credentials confidential
  • Change passwords periodically
  • Avoid sharing OTPs or security credentials
  • Access the portal only through trusted devices and networks
  • Log out after completing transactions

What trade finance products are available through the portal?

Available services include:

  • Outward Remittance (including Bulk Upload)
  • Export Bill Lodgment (including Bulk Upload)
  • Export Bill Regularization
  • EDPMS SB AD Transfer
  • Import Bill Acceptance
  • Import Bill Payment and BOE Settlement

Can I upload supporting documents?

Yes. The portal allows customers to upload supporting documents required for processing trade transactions.

What file formats are supported for document upload?

Attachment upload rules:

  • Maximum upload size allowed per file is 5 MB.
  • Maximum number of attachments that can be uploaded at once is 7.
  • Multiple attachments are allowed for each attachment section.
  • Supported file types include PDF, DOC, XLS, PPT, DOCX, XLSX, PPTX, PNG, TIF, RTF, XML, CSV, BMP, JPEG, GIF, JPG, ODT, ODS, ODP, ODG, TXT, EML, and MSG.

Can I track my trade transactions online?

Yes. Customers can view the status of all submitted trade transactions in real time through the dashboard, including details of transactions pending with the initiator, authorizer, or the Bank.

Will I receive transaction notifications?

Yes. Customers may receive email and SMS alerts on their registered email IDs and mobile numbers regarding transaction updates and actions requiring attention.

Can I view historical transactions?

Yes. The portal maintains a history of transactions, and customers can search for transactions using the transaction reference number or date range.

Can I download copies of trade documents?

Yes. Users can download available documents, including debit advices, SWIFT copies, and other related records through the portal.

Can I access SWIFT messages through the portal?

Customers can view and download applicable SWIFT message copies related to their transactions.

Can reports be generated from the portal?

Yes. Various transaction reports can be generated, viewed, and downloaded based on user privileges.

Does submitting a transaction guarantee approval?

No. All transactions are subject to applicable regulatory requirements, sanction terms, documentation, and scrutiny as per Federal Bank’s internal approval process.

What should I do if the portal is not functioning properly?

You may:

  • Refresh the page
  • Clear browser cache
  • Use a supported browser
  • Check your internet connection
  • Contact Federal Bank support if the issue persists

What happens if there are discrepancies in the transaction request?

If any discrepancies are identified, you will receive an email on your registered email ID. You may then make the necessary modifications and resubmit the transaction to the Bank.

Whom should I contact for support on the Fed DigiTrade platform?

Customers may contact:

Are transactions subject to regulatory guidelines?

Yes. All trade finance transactions processed through the portal are subject to applicable RBI regulations, FEMA provisions, Foreign Trade Policy requirements, Federal Bank’s internal policies, and any other applicable regulatory instructions.

Can the Bank request additional documents after submission?

Yes. Federal Bank may seek additional information, supporting documents, or clarifications to process a transaction.

Why am I automatically logged out?

For security reasons, inactive sessions automatically expire after a specified period of inactivity. Kindly click the refresh button near the session expiry notification to keep the session active.